![]() Unlock the pane via the padlock icon at the bottom left. Then select Privacy at the top and Full Disc Access in the left pane. To allow Capture One to have full access to the computer, go to System Preferences and click on the Security & Privacy icon. ![]() This sometimes prevents OpenCL kernels from being built. Install redistributable C++ 2015-2019 package from Microsoft available here.Ĭapture One is not granted Full Disc access. Mac: Download AdjustOpenCL_External.zip and run this application AdjustOpenCL_External.app, disable OpenCL, and restart Capture One.Windows: Run the script DONOT_useopencl.reg and restart Capture One (the download also contains a restore script to re-enable OpenCL useopencl.reg) - download here.To disable OpenCL in Capture One in case of a crash on startup, follow the steps below: What does OpenCL do and how do I use it in Capture One?.See our help center articles on this issue here: OpenCL is failing to initialise and causing a crash. Otherwise, right-click on the application's icon in the Dock and select Force Quit. Mac: Press Command + Option(Alt) + Esc and click on the corresponding application in the windows.Windows: Use Ctrl + Alt + Delete to access the Task Manager and end any Capture One processes running in the background.The application is still running in the background. This will prompt a window to appear on the screen, whereby you can choose to create a new database (Catalog or Session) or open a previously used, healthy database. Open Capture One by holding down the Option (Mac) or Alt (Win) key, after initializing the application. The database you are trying to open is damaged or corrupt. You can view your upgrade options by entering your license key here: See which OS versions are compatible with your version of Capture One here: Capture One system requirements and OS support The only options here are to upgrade to the latest version of Capture One or to downgrade your operating system. macOS 10.14.6 (Mojave) with Capture One 11. You are running an incompatible operating system, i.e. Most of the time Capture One will not open due to the following:
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